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Cleaning fees and liability

A $20 cleaning fee will be assessed if items are returned with excessive dirt as determined by Orlando Party Express and the extra fee will  be assessed  within 2 days of return and presented in a separate invoice payable within 5 days

The renter agrees that OPE holds no liability for any damage or injury caused by the use of rental items to renter or any third party. 

Lost and damage

The renter is responsible for loss or damage of items and will pay for the cost of replacement or repair. This cost will  be assessed  within 5 days of return and presented in a separate invoice payable within 15 days. 

The replacement value  of items will be  determined by age and condition at time of rental.

Rental items will be at all times in the place where it was delivered or the main address of the event. 


The client will be responsible at all times for protecting the equipment from inclement weather. All rental equipment that is received wet or damaged will incur extra charges assessed by Orlando Party Express.


Balance will be always paid at the time of delivery/ service. All orders placer online have to be paid in full in order to our staff to complete customer service.

Refund Policy

A refund takes up to 10 business days to be credited back to the customer.

 Once a client pays an order using a Shopify plattaform online in our store , there is a non refundable fee of  2.9% + $0.30 per transaction wich is the Shopify transaction fee of online store.

Cancellation Policy

Cancellation fee is 12% of the order is cancellation is more than 15 days in avance of the schedule date. Cancellations with less than 15 days in advance of the schedules date do not qualify for refund but for a full credit on the store to use in the next 10 months.

Agreement Order Online

By completing the payment using this online platform of our company, the client automatically approves this agreement and must comply with everything stipulated in this settlement.

Renter and Orlando Party Express hereby agree that this Agreement  constitute the  entire agreement between Renter and Orlando Party Express and no prior oral or  written statement, correspondence, sample, or other terms, quotations, or understandings shall modify,  alter, or in any way affect the terms thereof.

Orlando Party Express


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